Oncology Clinic at Home

We understand the challenges many patients endure to receive chemotherapy—whether they live down the street or hundreds of miles from our hospitals. That’s why, at City of Hope, we strive to make chemotherapy infusions and injections as comfortable and convenient as possible—including by giving qualifying patients the option of receiving these treatments at home.

With our Oncology Clinic at Home, patients who meet certain criteria can receive specific chemotherapy or immunotherapy infusion or injections without leaving the comfort of their own couch. Instead, the drugs and the sophisticated equipment needed to administer them and monitor your progress are delivered directly to your door, in a safe, comprehensive process that is facilitated by an in-person oncology-trained nurse and overseen by your care team.

Convenience

No need for you or a caregiver to take off work or travel for treatment
Time saved by working with your schedule
Money saved by eliminating unnecessary travel expenses
Treatments administered in the privacy and comfort of your home

Safety

Treatments delivered and supervised by chemotherapy-trained home health nurses wearing PPE
Your vital signs and progress monitored with equipment provided by Oncology Clinic at Home
Reduced risk of exposure to COVID-19 by not having to leave the safety of home

Wrap-around care

An extension of the quality care you expect from City of Hope
Continual contact with your care team using telehealth technology
Side effects regularly monitored and managed

Currently, Oncology Clinic at Home is available only to qualifying patients treating at City of Hope Atlanta. Oncology Clinic at Home services may soon be expanding to treat more patients in more locations. Check with your care team to see if and when services may be available to you.

Cancer Treatment Centers of America® (CTCA) is now City of Hope®, joining forces to expand patient access to personalized, comprehensive cancer care.

Patient safety is our priority

Oncology Clinic at Home services are designed with patient safety in mind.

With Oncology Clinic at Home:

Chemotherapy or immunotherapy drugs are delivered in safe packages, and patients are given instructions for handling them.
Cancer treatments are administered by licensed nurses trained in chemotherapy administration based on Oncology Nursing Society (ONS) guidelines.
You will be provided with state-of-the-art, remote patient-monitoring equipment so your care team can regularly track your vital signs.
Before the treatment, you will be informed, in detail, about how Oncology Clinic at Home works and what to expect.
You will be empowered to contact your care team with questions and concerns, especially if you are experiencing side effects from treatment.

Who’s eligible for Oncology Clinic at Home?

Oncology Clinic at Home services provided by City of Hope are evolving and are not available to all patients. Check with your care team to find out if Oncology Clinic at Home is available to you.

To qualify for Oncology Clinic at Home services, patients must:

Be in good health and have shown they can tolerate their medications in an in-patient setting
Be treated with specific types of chemotherapy or immunotherapy drugs
Live in a state where City of Hope has made in-home cancer infusion treatment available
Have reliable internet service
Own and be comfortable using a laptop, computer, smartphone or tablet
Have at-home infusions covered by their insurance policy

Oncology Clinic at Home may not be available to patients with certain cancers. But the chemotherapy and immunotherapy drugs that are permitted to be delivered with Oncology Clinic at Home are approved to treat many of the most common cancers, including:

Breast cancer
Lung cancer
Prostate cancer
Head and neck cancers
Colorectal cancer
Some GU cancers

How Oncology Clinic at Home works

Before determining if you are eligible for Oncology Clinic at Home, you must receive your first infusion or injection at a City of Hope hospital or outpatient care center.
If you tolerate your treatment well and meet other criteria, you are considered eligible for enrollment in Oncology Clinic at Home to receive treatment in the home. Your care team will provide detailed information and instructions on how the program works and what to expect.
City of Hope will provide the necessary equipment and demonstrate how to use it in your home. Your chemotherapy or immunotherapy drugs are delivered separately. Instructions on handling, including whether or not refrigeration is needed, will be communicated to you.
When it is time for your treatment, a licensed nurse, trained in oncology care based on ONS guidelines, will visit your home, open your delivered drugs and safely administer your infusion or injection.
You will be connected to your care team at key points during your at-home care to monitor your vital signs and assess the development, frequency and severity of any side effects.
If you are experiencing side effects, your care team will work with you to manage them.
Your usual on-site care will continue as directed by your City of Hope physician and care team for all other necessary treatment plans.

City of Hope uses Microsoft^® Teams to conduct some telehealth visits and services. MS Teams allows users to communicate via chat, video conference and other features. Before participating in Oncology Clinic at Home, you’ll be instructed on how to download and use MS Teams.

Patients are instructed on what to do if they have concerns about their treatments or if they are experiencing concerning side effects or have other conditions that may worsen with treatment.

Consultation

CTCA Anywhere

Oncology Clinic at Home is among the growing number telehealth services provided by CTCA Anywhere^®, our virtual visit technology that delivers expert cancer care to qualifying patients, where and when they need it.

CTCA Anywhere allows eligible patients to meet remotely with their oncologists and other members of their care team. Patients may also receive services such as genetic counseling or nutritional consultations, all delivered safely and securely in the comfort of home.

All CTCA Anywhere services, including Oncology Clinic at Home, comply with the Health Insurance Portability and Accountability Act (HIPAA).

Learn more about our telehealth program

Questions and assistance

If you are an Oncology Clinic at Home or City of Hope patient and have questions about the program, reach out directly to your care team.

If you are a new patient interested in learning more about Oncology Clinic at Home, please call (855) 923-3580.

If you have questions about telehealth, contact our telehealth support team:

Patient Telehealth Support Hotline: 800.234.0577

Telehealth Support Email: CTCATelehealthSupport@ctca-hope.com