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telehealth

CTCA Anywhere: Our telehealth program

CTCA Anywhere brings expert cancer care closer to you, when and where you need it. We understand it’s not always possible to travel to the hospital for every appointment, so we designed our telehealth services to make it easy to get support along your cancer journey, and to stay connected with our expert team. Log in for quick, simple, secure access to nutritional consultations, genetic counseling and remote appointments with key members of our care team, such as genetic counselors and other supportive care providers.

To get started, simply create an account from your laptop computer, or download a smartphone app using one of the links below:

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CTCA Anywhere services

nutrition

Nutrition and Wellness helps you to stay connected with your nutrition team at Cancer Treatment Centers of America® (CTCA). Our services help restore digestive health and prevent malnutrition. Our goal is to help you stay strong and nourished throughout treatment.

dna

Clinical Genetics allows you to stay connected with our genetics team. The precision medicine team at CTCA® is staffed with experts trained to deliver cancer genetics education and counseling tailored to each patient.

care team

See Your Specialist allows you to connect your CTCA care team without having to travel for your care. This virtual service offers you access to your doctors and clinicians for services such as post-surgical follow-up.

male doctor

Ask an Expert is a simple and convenient way to connect with our team of experts. Patients may access services such as pre-treatment consultations, naturopathic support and mind-body medicine, to help them improve quality of life and manage side effects.

CTCA Anywhere capabilities are always evolving. Check with your care team to find out what services are available to you.

How it works

  1. Download our iOS or Android mobile app or visit our website.
  2. Create an account.
  3. Log in with your username and password.
  4. Choose a service.
  5. Choose a provider from the list on the next page.
  6. Provide the intake information requested by your virtual provider.
  7. You and your provider participate in a visit via two-way video conference.
  8. When you and your provider have completed the visit, click “end visit.”
  9. Notes taken by the provider to summarize the visit will be emailed to you via a secure connection.

What are the potential benefits to CTCA Anywhere virtual visit?

fast

It is fast and convenient. Seeing a CTCA provider by video conference means you don’t have to travel or miss work, offering you access to your providers wherever you may be, as long as a Wi-Fi connection is available.

secure

It is secure. Our secure connection complies with all federal laws protecting the privacy of your medical information.

affordable

It is affordable. CTCA Anywhere offers a more cost-effective way to stay in contact with your CTCA providers without the expense of travel or time away from work.

Hours and availability

Because our providers divide their time between the hospitals and outpatient care centers, our virtual visits are available by appointment only. Our specially trained telehealth schedulers will work with you to find an appointment time that is convenient for you. Appointments will be scheduled during typical office hours.

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Where can I use CTCA Anywhere?

CTCA Anywhere may be used from any location that offers a Wi-Fi connection.* It’s helpful when your doctor’s office is closed, you’re too sick or busy to see someone in person, or when you’re unable to travel for routine appointments.

*Telehealth services are not available in all states. CTCA Anywhere capabilities are always evolving. Check with your care team to find out what services are available to you.

How much does it cost?

Visits on CTCA Anywhere range in price according to the type of care provided and your insurance plan.

Who are the providers on CTCA Anywhere?

The clinical services offered on CTCA Anywhere are provided by CTCA, a national network of hospitals and outpatient care centers specializing in treating adult patients with cancer.

Our experts:

  • Are U.S. board-certified, licensed and credentialed professionals
  • Treat only cancer, offering them a level of experience gained from working exclusively with cancer patients
  • Have published bio profiles, so you may read about their educational background and clinical experience
  • Are oncology-trained doctors with expertise in their field

Can my spouse or other family members watch my CTCA Anywhere visit?

Anyone in your family who wants access to your CTCA Anywhere visit may receive a link to join.

How can I enable text reminders?

  1. Within the CTCA Anywhere app, click “More” on the icon bar at the bottom of the screen, and then select “My Preferences.”
  2. Within My Preferences, click on "Appointment Text Reminders.”
  3. Within Appointment Text Reminders, turn on text reminders.

How do I reset my password?

  1. Open the CTCA Anywhere app and click “Need help logging in?”
  2. Provide information to verify your account.
  3. Open the email from CTCA Anywhere and click “Reset my Password.”
  4. A new window in your internet browser will automatically open. Set a new password.
  5. The page will create a pop-up that redirects to the CTCA Anywhere app.
  6. Enter your email address and new password within the CTCA Anywhere app.

Questions and assistance

If you have any other questions, please call our support team at 888-629-4264, or email ctcaanywhere@americanwell.com