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James Y. Shen,

M.D.

Medical Oncologist and Hematologist

4.9 (199 Ratings)
Biography photo
Location
City of Hope Arcadia
301 West Huntington Drive, Suite 400
Arcadia, CA 91007
City of Hope South Pasadena
209 Fair Oaks Avenue
South Pasadena, CA 91030
Specialties
Hematologic Oncology
Medical Oncology
Education
Medical school:

2010, Doctor of Medicine, University of Pittsburgh School of Medicine, Pittsburgh, PA

Residency:

2014, Internal Medicine, Cedars Sinai Medical Center, Los Angeles, CA

Academic Appointments
  • Assistant Clinical Professor, Department of Medical Oncology & Therapeutics Research
About Me

James Shen, M.D., is a trilingual medical oncologist and hematologist at City of Hope®, caring for patients with a wide range of cancers at our South Pasadena and Arcadia locations. A Southern Californian native, Dr. Shen considers it an honor to be able to support those in his home community as they navigate their cancer journeys. 

Board-certified in both hematology and medical oncology, Dr. Shen is trained across the full spectrum of cancer and blood disorder care. His research interests are focused particularly on cancers of the lung, head and neck and gastrointestinal system. 

A graduate with honors from the University of California, Los Angeles, Dr. Shen earned his medical degree at the University of Pittsburgh in Pennsylvania. He then completed his internal medicine residency at Cedars-Sinai Medical Center in Los Angeles and went on to a fellowship in hematology and oncology at Los Angeles County+USC Medical Center. 

Dr. Shen is fluent in Mandarin, Spanish and English. Outside of the clinic, he spends a lot of time with community projects, volunteers as a mentor with Big Brothers Big Sisters and has run eight marathons.

Patient reviews
The patient ratings and comments on this page are obtained from an external Press Ganey® outpatient survey provided to all eligible City of Hope patients within one to two weeks of their treatment occurrence. Raw data from the answers to the survey questions about our physicians are calculated by Press Ganey into a one- to five- star rating. In the spirit of transparency, all patient comments are posted as written by the patient, whether they are positive or negative. We only exclude comments if they are deemed to be slanderous or libelous, contain profanity or vulgar language, or do not relate to the patient's experience with the doctor involved. As a result, the comments are the views and opinions of the patients surveyed and are not endorsed by, and may not necessarily reflect the opinion of, City of Hope.
Apr 26, 2026
5.0
"I have become a new "evangelist" for the City of Hope Care!"
Apr 26, 2026
5.0
"My experience was exceptionally superior to any I have experienced before and the City of Hope has my undivided support and positive report to anyone I encounter who might need healthcare."
Apr 23, 2026
5.0
"Very friendly; attentive; knowledgeable"
Apr 23, 2026
5.0
"No bad experiences, all very good."
Apr 2, 2026
5.0
"Dr. Shen is absolutely the very best. I owe my life to him. [...]"
Mar 20, 2026
4.7
"Five stars"
Mar 20, 2026
4.7
"Dr. Shen is the best Dr. He cares about his patients and goes beyond expectations"
Jan 23, 2026
5.0
"As long as I am going to the City of Hope, I want Dr. James Shen to take care of me"
Jan 22, 2026
5.0
"I found City hope to be excellent in all regards"
Jan 22, 2026
5.0
"All my comments are positive in regards to the actions taken by employees and caregivers"
Jan 10, 2026
5.0
"We discussed the lab work that was done earlier and the results that were outside of the normal range. The doctors information was presented in a way that was understandable and was calming to hear. GREAT DOCTOR!"
Jan 10, 2026
5.0
"Dr. Shen is intelligent and caring"
Dec 4, 2025
2.7
"Lack of information of details ."
Nov 17, 2025
2.7
"Dr. Shen is absolutely the best. I feel like I won the jackpot having him as my doctor."
Nov 13, 2025
5.0
"Very knowledgeable and very clear explanations."
Nov 6, 2025
5.0
"Dr. Shen is a five star Dr. He is intelligent and experienced Physician I feel blessed to be under his care and I will alway be thankful to Dr. Shen for not giving up on me"
Oct 25, 2025
5.0
"Surely, I recommend Dr. James Shen to all my friends."
Oct 23, 2025
5.0
"I shared the phone number with friends"
Oct 20, 2025
5.0
"Very good and helpful"
Oct 20, 2025
5.0
"I would recommend City hope to everyone"
Sep 30, 2025
5.0
"Dr Shen is the BEST!"
Sep 4, 2025
5.0
"Have just changed to Dr Shen & am pleased with this choice"
Aug 30, 2025
5.0
"Dr Shen is kind, knowledgeable, helpful make sure I am well taking care of and offer the best options that I can get, including referral right away. Dr Shen Discuss and written down the treatment plan and where to get it done. This is the doctor what I need when I have a new diagnosis of cancer. Truly appreciated Dr Shen and his team in Arcadia office!!!"
Aug 7, 2025
4.9
"Good"
Aug 7, 2025
4.9
"Good"
Aug 5, 2025
5.0
"Dr. Shen is my mother's favorite doctor, she loves him!! She's [...] and he has kept her alive. We can't thank him enough!"
Jul 25, 2025
5.0
"He is a great doctor. Very attentive. He explain my condition to me. He asked how I was doing with my treatment. he listened to everything I had to say. He gave me great information and answered all my questions."
Jul 17, 2025
5.0
"Like I've said. We love Dr. Shen!!!"
Jul 16, 2025
5.0
"Very good"
Jul 16, 2025
5.0
"Very good"
Jul 10, 2025
5.0
"Well informed and caring doctor. Answered all questions."
Jul 9, 2025
5.0
"Always recommend"
Jul 9, 2025
5.0
"Helpful, knowledgeable Dr."
Jul 6, 2025
5.0
"Dr. Shen is an excellent physician he cares about his patients, Dr. Shen saved my life when I was really sick and because of him the medical team was able to treat me . Dr. Shen didn't give up on me he gave me his emotional support when I was hospitalized and made sure he focused on me getting better he is the same way every time a go to my appointments , Dr. Shen brings light to his patients and to me with his personality and caring way of explaining conditions and treatments I thank him every day in my prayers for taking care of me"