Nurses at Cancer Treatment Centers of America® (CTCA), Phoenix, play a critical role in patients’ overall hospital experience. As a group of medical professionals, they are skilled and patient-focused, empowered to achieve excellence in an atmosphere that embraces the Mother Standard® of care, the patient-focused principle upon which CTCA® was founded.

Nurses at CTCA Phoenix collaborate in an environment that supports teamwork, engagement, work-life balance and professional development, reflecting our hospital's commitment to ensuring our nurses provide patient-centered care to everyone we treat. We strive to embody CTCA values with energy, integrity and positivity, exhibiting respect for patients, fellow nurses and team members.

Embarking on our Journey to Magnet Excellence

The Magnet Recognition Program® is administered by the ANCC, the largest and most prominent nurses credentialing organization in the world. It recognizes health care organizations that provide quality nursing care and professionalism in nursing practice. The Magnet Recognition Program serves as the gold standard for nursing excellence and provides consumers with the benchmark for measuring quality of care.

These standards must be demonstrated in an extensive written document submitted to the ANCC. A site visit takes place after the documents are reviewed, to allow appraisers to verify, clarify and amplify the document through extensive onsite interviews and unit tours. The designation is granted for four years, during which the ANCC monitors Magnet facilities to measure whether they are maintaining high standards of care. 

Flame Awards

The Flame Award for Unit Excellence recognizes GI/endoscopy unit nurses who have shown a commitment to infection prevention, a supportive and educational work environment and positive patient outcomes.

Board-certified gastrointestinal nurses, Elaine Jewett, BSN, RN, CGRN, and Tess Magat, BSN, RN, CGRN, and GI Technician Juan Avila won the Flame Award in 2018 to recognize four years of continued education, involvement in educational programs and consistent attendance and participation in annual conferences. Jewett and Magat hold positions on the American Board of Certified Gastroenterology Nurses, and CTCA Phoenix hosted the organization’s annual conference in November 2019.

DAISY Award for Extraordinary Nurses

The DAISY Award Foundation was established by a patient’s family who wanted to find a way to thank nurses and honor the work they do every day. DAISY partners with health care organizations to recognize nurses’ clinical skills and compassion.

The following are excerpts from nomination letters for three recent DAISY Award recipients from CTCA Phoenix:

Maria Hoag, BSN, RN: “Maria provided extraordinary service to me during my inpatient stay. She was very focused, communicative and comforting. She continually listened with her heart and paid close attention to my needs. She was so wonderful to my family and took a photo with my mom as we said goodbye. Maria definitely has the assessment skills to spot tiny changes that monitors do not detect.”

Danielle Kopas, BSN, RN, OCN: “During a chemo session my husband’s wedding ring fell off and she dug thru the bathroom trash to help us find it. It wasn’t in there but she told another stakeholder when she was cleaning the area and they found it. My husband was very upset about it and it made our day when they found it. It also showed me that he is a lot more sentimental than I ever would have thought and that was really the blessing.”

Jodi Klemm, BSN, RN, OCN: “Jodi Klemm is hands-down the best nurse I have ever had. She literally saved my life this week. I called her before my check-up on Monday and asked her if she could get me on the schedule for a chest x-ray due to shortness of breath and severe coughing. She immediately took care of this. When I arrived, my chest x-ray was alarming, and I had to have surgery the very next day. Jodi saved my life. She is undeniably a shining star here at CTCA.”

Professional development

Nursing leadership at CTCA Phoenix is committed to the professional development of nurses at various levels throughout the organization. CTCA Phoenix has several programs focused on the continuing education of our nurses, such as professional certification support programs, online learning platforms, evidence-based practice resources and tuition reimbursement benefits. Professional development is key to achieving and sustaining a culture of nursing excellence, which is essential to delivering quality patient care.

Nursing innovation

Nurses at CTCA Phoenix are dedicated to the advancement of nursing research and evidence-based practices. Nursing research studies approved by the Institutional Review Board are conducted at CTCA Phoenix in order to expand knowledge and improve nursing practices related to the care of cancer patients. These studies are intended to gain new knowledge to improve patient outcomes and the work environment for nurses.

Caring for the community

Our nurses not only prioritize quality cancer care for patients at CTCA Phoenix, but they also support and volunteer in the local community. Nurses at CTCA Phoenix provide screenings and comprehensive health education in the community with a mission to improve wellness and health.

Phoenix Hospital

Where we are located

CTCA Phoenix

Medical Oncology Department
14200 W. Celebrate Life Way
Goodyear, AZ 85338
New patients: 855-635-3218 | Existing Patients: (888) 357-CTCA

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