(888) 552-6760 SCHEDULE AN APPOINTMENT

Non-discrimination notice

City of Hope Chicago complies with applicable Federal Civil Rights laws and does not discriminate on the basis of race, color, national origin, religion, gender identity, sexual orientation, age, disability ,or sex. City of Hope Chicago does not exclude people or treat them differently because of race, color, national origin, religion, gender identity, sexual orientation, age, disability, or sex.

City of Hope Chicago:

  • Provides free auxiliary aids and services to people with disabilities to communicate effectively with us, such as -
    • Qualified sign language interpreters, video remote interpreting or other aids for hearing impaired individuals, and
    • Written information in multiple formats including large print, audio, accessible electronic formats, or other formats for visually impaired individuals.
  • Provides free language services to people whose preferred language for communication is not English and who have limited ability to read, write, or speak or understand English, such as -
    • Qualified interpreters or a language line, and
    • Information written in other languages.

Should you require any of these services, please let the person scheduling your appointment know about the assistance you need and/or contact the below Civil Rights Coordinator for assistance:

  • City of Hope Atlanta 770-400-6358
  • City of Hope Chicago 847-746-6586
  • City of Hope Phoenix 623-207-3520

If you believe that City of Hope Chicago has failed to provide these services or discriminated in another way on the basis of race, color, national origin, religion, gender identity, sexual orientation, age, disability or sex, you can file:

  • A grievance in person or by mail, fax or email can be filed with the Office of Civil Rights. If you need help filing a grievance, City of Hope’s Compliance Department is available to help you.
  • U.S. Department of Health and Human Services, Office for Civil Rights
    • Electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
    • By phone: 877-696-6775
    • By mail at:
      U.S. Department of Health and Human Services,
      200 Independence Avenue, SW Room 509F,
      HHH Building, Washington DC, 20201

Spanish: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (770)400-6000.

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (770)400-6000.

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (770)400-6000. 번으로 전화해 주십시오.

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 (770)400-6000.

Gujarati: સુચના: જો તમે ગુજરાતી બોલતા હો, તો નન:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો (770)400-6000.

French: ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le (770)400-6000.

Amharic: ማስታወሻ:  የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው  ቁጥር  ይደውሉ  (770)400-6000.

Hindi: ध्यान द: यद आप हदी बोलते ह तो आपके ि लए मुफ्त म भाषा सहायता सेवाएं उपलब्ध ह। (770)400-6000

French Creole: ATANSYON:  Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele (770)400-6000

Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (770)400-6000.

Arabic: -129-847 مقرب لصتا .ناجملاب كل رفاوتت ةيوغللا ةدعاسملا تامدخ نإف ،ةغللا ركذا ثدحتت تنك اذإ :ةظوحلم 2605.

Portugese: ATENÇÃO:  Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para (770)400-6000.

Persian (Farsi): یم مهارف امش یارب ناگیار تروصب ینابز تلایهست ،دینک یم وگتفگ یسراف نابز هب رگا :هجوتاب .دشاب(770)400-6000.دیریگب سامت

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: (770)400-6000

Japanese: 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます

。(770)400-6000 まで、お電話にてご連絡ください。