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Cancer Treatment Centers of America

Pamela Crilley, DO

Chair, CTCA Department of Medical Oncology

CTCA Philadelphia

"My goals are to provide the most personalized cancer care to each patient—to use targeted therapies, innovative technologies and a multidisciplinary approach that encompasses and integrates the hopes and goals of each patient."

- Pamela Crilley, DO

Patient Rating

4.8 / 5
95 Ratings

About Our Ratings

Osteopathic medical degree

  • Philadelphia College of Osteopathic Medicine

Internship / Residency

  • Internal Medicine - Delaware Valley Medical Center, Bristol, PA

Certification(s)

  • Medical Oncology & Internal Medicine - American Board of Internal Medicine

Fellowship(s)

  • Hematology & Oncology - Drexel University College of Medicine/Hahnemann University Hospital, Philadelphia, PA

Practicing since: 1984

Cancer Treatment Centers of America® (CTCA) "is patient-focused and makes the welfare of each patient its top priority,” says Dr. Pamela Crilley, Chair, Department of Medical Oncology at CTCA®. In July 2011, Dr. Crilley joined the team of cancer treatment experts at our hospital in Philadelphia, where she serves as a Hematologist-Oncologist and Medical Oncologist. She says the integrated, team approach to caring for cancer patients has proven to be a unique and exciting opportunity.

“My approach to patient care is first to listen to the patient, and then to try to provide hope, compassion and an innovative, evidence-based treatment plan with input from our team,” she adds. “And, I empower patients to make decisions in their care.”

Dr. Crilley is board certified in medical oncology and internal medicine. She earned an osteopathic medical degree from the Philadelphia College of Osteopathic Medicine. Dr. Crilley completed an internship and internal medicine residency at Delaware Valley Medical Center in Bristol, Pennsylvania. She then completed a hematology-oncology fellowship at Hahnemann University in Philadelphia, where she served as Chief Fellow.

Before studying medicine, Dr. Crilley received a bachelor’s degree in English literature from Temple University.

Dr. Crilley has held multiple academic and administrative positions at Drexel University College of Medicine/Hahnemann University Hospital, including as Division Chief and Clinical Service Chief of Hematology/Medical Oncology. She also served on several committees at Hahnemann University Hospital.

Dr. Crilley has been a featured physician in Best Doctors in America (Best Doctors, Inc.) and a recipient of the Battafarano Award for Excellence in Clinical Care.

Her research and work have been published extensively in the American Journal of Hematology, Journal of Clinical Oncology, Blood and other clinical journals. Additionally, she has served as an editorial board member for the American Journal of Clinical Oncology. She has also presented on breast cancer, acute leukemia and bone marrow transplantation at numerous clinical conferences.

Dr. Crilley belongs to several professional associations, including the American Society of Clinical Oncology, American Society of Hematology and the American Society for Blood and Marrow Transplantation.

Patient ratings and comments

The patient ratings and comments on this page are obtained from an external Press Ganey® outpatient survey provided to all eligible CTCA patients within one to two weeks of their treatment occurrence. Raw data from the answers to the survey questions about our physicians are calculated by Press Ganey into a one- to five-star rating. In the spirit of transparency, all patient comments are posted as written by the patient, whether they are positive or negative. We only exclude comments if they are deemed to be slanderous or libelous, contain profanity or vulgar language, or do not relate to the patient’s experience with the doctor involved. As a result, the comments are the views and opinions of the patients surveyed and are not endorsed by, and may not necessarily reflect the opinion of, CTCA.

Patient rating

3.8 / 5
11/2/2018
We were left with a little concern about my future treatment. And like we were begin turned over to my secondary oncologist at home.

Patient rating

No Rating
10/22/2018
Fantastic Team. Easy to relate to. Professional.

Patient rating

5 / 5
10/1/2018
*Dr. Crilley is beyond awesome!

Patient rating

5 / 5
9/29/2018
Two of the greatest doctors one could have!

Patient rating

5 / 5
9/20/2018
*Dr. Crilley was as caring, kind & informative as always. I lover her!

Patient rating

3.1 / 5
8/30/2018
Dr Crilley and [...] are very nice, I guess there work loads have really tripled in the last few years since the wait times have also tripled

Patient rating

5 / 5
8/29/2018
*Dr. Crilley is the most courteous doctor and great listener. She is excellent doctor. 1. Excellent.

Patient rating

5 / 5
6/26/2018
[...] and dr. crilley are great

Patient rating

5 / 5
6/19/2018
already recommended

Patient rating

5 / 5
6/13/2018
Completely confident in my oncologists' ability to provide me with the best possible care and articulate to me, in an easy-to-understand and caring manner, the treatments recommended and the manner in which those treatments will be administered.

About our ratings Load More Comments

Press Ganey Data Integrity Certified

About our star ratings

The patient star ratings are an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

Cancer Treatment Centers of America® (CTCA) measures patient satisfaction as part of our effort toward continuous improvement in all aspects of the patient experience. We partner with Press Ganey®, a third-party-validated organization with over 30 years of experience supporting over 26,000 health care organizations, to survey our patients about their recent experiences at CTCA®.

Why is this information important?

CTCA is committed to transparency. Not only do the surveys allow us to continuously improve our services, but we hope these ratings will help you feel confident in your decision to seek care at CTCA.

How are the star scores calculated?

All eligible CTCA patients receive a survey from Press Ganey within one to two weeks after their treatment occurrence. In addition to being asked about their overall experience at CTCA, patients are asked to score the level of confidence they have in their provider, as well as the likelihood they will recommend the physician to others. Raw data from the answers to the survey questions about our physicians are calculated by Press Ganey into a one- to five-star rating, with one star being the lowest possible rating and five stars being the highest.

Are all comments included?

In the spirit of transparency, all patient comments are posted as written by the patient, whether they are positive or negative. Patients’ names and other identifying information are removed from the comments for confidentiality and patient privacy. We only exclude comments if they are deemed to be slanderous or libelous, contain profanity or vulgar language, do not relate to the patient’s experience with the doctor involved, or are statements that cannot be verified as factual. As a result, the comments are the views and opinions of the patients surveyed and are not endorsed by, and may not necessarily reflect the opinion of, CTCA. All ratings are included even if a comment is excluded.

Why don’t all physicians have ratings and comments?

Following industry best practice, star ratings and comments are only published for physicians with a minimum of 30 completed patient surveys. This helps us ensure that the sample size is large enough to give you an accurate representation of the physician's care.

Star ratings and comments are not available for all physicians or specialties. The validated Press Ganey survey captures patient experience feedback with the primary oncology services of chemotherapy and radiation therapy, which include only medical, radiation and in-office gynecologic oncology services. Gynecologic surgeries are not evaluated at this time because a different survey tool would be required.

Can anyone provide ratings and responses for a physician?

No. Only patients who are under the care of the physician can provide a response through the Press Ganey survey. Eligible patients receive the survey either by mail or email after their treatment occurrence. Survey responses are completely voluntary.

How do you protect patient information for those who have responded to the survey?

Patient privacy is of the utmost importance to us. If a review comment includes any information that could identify a patient (e.g., name, etc.), it is removed from the comment prior to publishing on the physician’s bio page. All patient information that has been removed from a comment is designated with an ellipsis, or “[…]”.

How often are the scores updated?

Press Ganey surveys are sent out all year long. All patient ratings and reviews are regularly updated and published within a month of receiving the responses. Ratings and reviews remain on a physician’s bio page for one year after being published. After that time period, the ratings and reviews older than a year are removed to ensure the most current information is available.

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