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As you travel to our centers for cancer care, please be alert that if you or the caregiver accompanying you to your appointments becomes symptomatic (fever with shortness of breath or cough or sore throat) just prior to travelling or while on your way to CTCA, you should return home and refer to your primary care physician for care. If you experience any symptoms you feel require immediate medical attention, you must report to the closest emergency services department or dial 911. We are taking this measure to ensure the safety and health of all our patients and their loved ones.

Patient safety during the current coronavirus outbreak

The COVID-19 pandemic is a fast-changing environment for cancer patients who need current and reliable information. We've developed a number of COVID‑related resources specifically for cancer patients, from blogs and podcasts to videos and FAQs.

Traveling for cancer treatment?

Hear from Jeffrey Metts, MD, MPH, Chief of Medicine, CTCA Atlanta

At this time of heightened awareness around the Coronavirus Disease 2019 (COVID-19), our top priority is the health and safety of our patients. Because many of our patients travel to Cancer Treatment Centers of America® (CTCA) for care, we understand the uncertainty and concern around current travel risks, especially among many of our patients who may be at higher risk of susceptibility for certain diseases due to compromised immune function.

We are doing everything in our power to ensure the safety of all patients, staff and visitors, and we are working closely with local and national health authorities to stay informed on all important developments.

We have implemented CDC-recommended screening protocols and readiness plans at each of our hospitals and Outpatient Care Centers. As an added measure, our facilities are currently conducting additional screening protocol for all patients and visitors. We are closely monitoring CDC travel recommendations and guidelines and are continuously educating and training our care providers as developments occur. Out of an abundance of caution, we are asking that patients be accompanied by only a single caregiver over the age of 18.

For their safety, we advise that patients limit unnecessary travel and avoid large crowds. In many cases, travel by car may be advised in order to avoid delays in treatment. Those patients planning to travel are urged to stay informed of current CDC travel guidelines as well as monitor travel updates from the federal government and the airlines.

If you are a patient with questions about an upcoming appointment or would like to discuss travel related to your own health situation, please contact your CTCA clinical team directly. Please be aware that we are currently fielding a very high volume of calls. If you have non-urgent inquiries, please wait to call at a later date so that patients with immediate needs can access their care teams quickly.

For more information, visit the CDC website or this CancerCenter360 blog containing general steps you can take to limit your exposure. If you are a patient, we encourage you to visit myCTCA portal for the latest patient information.

We thank our patients for trusting CTCA with their oncology care; their safety remains our highest priority as we continue to deliver the Mother Standard® of care.

Julian Schink, MD
Chief Medical Officer