The Mother Standard of care


This is how we inspire hope

Treating cancer requires fighting the disease—and so much more. It’s about treating the whole patient, and recognizing that each person comes to the journey with his or her unique needs, challenges, preferences and goals. It’s about treating each patient with compassion, dignity and respect—the way we’d want our own loved ones to be treated. We call that approach the Mother Standard® of care. It’s the principle upon which Cancer Treatment Centers of America® (CTCA) was built, because it’s the kind of care Founder Richard J Stephenson wanted for his own mother when she was diagnosed with cancer. His mother’s experience inspired Mr. Stephenson to pioneer a new model of cancer care that treated the whole person with empathy while attacking the disease with state-of-the-art medicine.

Whether it’s tailoring treatments to address both the disease and its side effects, or helping patients make educated decisions about their care, or guiding them through the complexities of the cancer journey, the Mother Standard offers a comprehensive, compassionate patient experience.

We take pride in our personalized approach. We call it the Mother Standard—that drive to treat each patient like we'd want our own families to be treated. Watch the video to hear what our patients have to say.

What does the Mother Standard of care mean for you?

Hear from our patients

CTCA recognizes that no two cancer patients, and no two cancers, are exactly the same. Every patient’s care plan, from treating the disease to managing related side effects, is designed to meet his or her needs and treatment goals. Patients and their caregivers are involved every step of the way, empowered to make informed decisions about their care.

Each CTCA patient has a dedicated team of cancer experts assigned to his or her care, with some responsible for treating the cancer and others working to help the patient manage related side effects, like pain, nausea or malnutrition. These services and treatments are delivered under one roof, in a welcoming environment. We also offer affordable, healthy onsite dining options, low-cost accommodations, help with travel arrangements and, depending on your needs and situation, telehealth services that connect you with our cancer experts from the convenience of home.

During chemotherapy and other treatments for his esophageal cancer, Job needed energy so he could stay strong for his family. He felt stronger throughout his journey by exercising and establishing healthy eating habits with the help of a clinical oncology dietitian. When Job’s wife, Sarah, needed emotional support to navigate her role as caregiver, she got advice and comfort from a mind-body provider on Job’s care team.

“People at CTCA have an investment in you as a person. You’re not just a tally mark. You’re not just a patient. You’re not just another dollar coming in the door.”

— Job L., esophageal cancer patient

Read Job’s story

Our Difference
MSOC Our Difference

When Briana learned her mother, Jean, had breast cancer, she never imagined she would be diagnosed with the same disease a few years later. Briana wanted the same state-of-the-art treatment options and compassionate care her mother had received—all in one place, all with one team, all working together to fight her cancer.

“It wasn’t some textbook definition of care. It was care targeted to the patient, and that was wonderful.”

— Briana R., breast cancer patient

Viola had been diagnosed with an aggressive form of breast cancer when she arrived at CTCA. She and her husband, Nathan, met with a team that cared for her like a family member, involved her in treatment planning, attacked her disease with comprehensive therapies and state-of-the-art technologies, and provided her with spiritual support, a priority for Viola and Nathan. “Having the chaplains on staff just topped it off for me,” Viola says.

“When we pulled into the parking lot of CTCA, it instantly felt like my burden was lifted.”

— Viola J., breast cancer patient

Cancer Support