CTCA Philadelphia Update

Cancer Treatment Centers of America® (CTCA) Philadelphia was acquired by Temple Health on June 28, 2021.

Important Information

Transferring care:

  1. If you wish to continue your care at one of our other CTCA locations, please call 1-844-703-1019 to discuss your transfer options.
  2. If you wish to continue your care with a local provider, you may request records be sent to your new physician through your patient portal account, or by contacting the Health Information Management team at (770) 400-6100 and AtlantaMedicalRecords@ctca-hope.com.

Accessing medical records:

Your medical records will be available to you for a minimum of ten years from the date of service and you may request records at any time in the future in two ways:

  1. myCTCA Patient Portal
    All patients can use the myCTCA Patient Portal to access, manage and share information related to your cancer treatment with loved ones and hometown physicians, including accessing your medical records, viewing lab results, and connecting with your care team. The myCTCA Patient Portal is the fastest and easiest way to access your medical records. If you are not already a myCTCA user, you can easily register for myCTCA by completing these steps.
  2. Health Information Management Team
    Your CTCA Health Information Management teams will continue be the custodian of your CTCA medical records. In addition to the myCTCA Patient Portal, you may also contact the following CTCA Health Information Management Team with future medical records needs:
    CTCA Atlanta
    Health Information Management
    Phone: (770) 400-6100

Active prescriptions at CTCA/Rx:

CTCA/Rx will remain operational, and for active prescriptions at CTCA/Rx, the CTCA/Rx team can continue to refill your prescription as long as the provider of record on the prescription is a CTCA provider. If you transfer care to a non-CTCA provider, CTCA/Rx will no longer be able to fill your prescription and can assist in transferring active prescriptions to another pharmacy.