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Cancer Treatment Centers of America

Cynthia Lynch, MD

Medical Director of Breast Center, Medical Oncologist

CTCA Phoenix

"CTCA focuses on our promise to provide patient-centered care. "

- Cynthia Lynch, MD

Patient Rating

4.9 / 5
126 Ratings

About Our Ratings

Medical degree

  • Hahnemann School of Medicine, Philadelphia, PA

Internship / Residency

  • Internal Medicine - Cleveland Clinic Florida, Weston, FL

Certification(s)

  • Medical Oncology & Hematology – American Board of Internal Medicine

Fellowship(s)

  • Hematology/Oncology - East Carolina University, Brody School of Medicine, Greenville, NC

Practicing since: 2001

For Dr. Cynthia Lynch, Medical Oncologist at Cancer Treatment Centers of America® (CTCA), the range of services was proof of a commitment to exceptional care. “The array of options ensures that each patient and caregiver has access to whatever they need,” says Dr. Lynch.

After earning her Bachelor of Science in Nursing at Mansfield University, Dr. Lynch decided to continue her training. She completed post-Baccalaureate coursework at Bryn Mawr College and attended MCP – Hahnemann School of Medicine, completing her Doctor of Medicine degree in 2001. She was a resident in Internal Medicine at Cleveland Clinic Florida. Deciding to specialize in cancer care, Dr. Lynch completed a three-year fellowship in Hematology/Oncology at at East Carolina University/Brody School of Medicine.

Dr. Lynch began her medical career as a hospitalist at a regional hospital in Florida. She became medical oncologist with the Breast Program at East Carolina University – Brody School of Medicine, where she led several clinical trials focused on breast cancer and gynecologic malignancies. As Lead Medical Oncologist for the Breast Program at Guthrie Clinic, she spearheaded several clinical trials to advance breast cancer treatment. In addition to clinical care, her work has addressed important concerns in cancer care including racial disparities in medicine and barriers to clinical trial enrollment.

Licensed to practice medicine by the State of Arizona, Dr. Lynch is Board Certified in Hematology & Medical Oncology by the American Board of Internal Medicine.

Dr. Lynch joined CTCA® in September 2015. In addition to caring for patients, she enjoys reading, running and spending time with her husband and their four children. 

 

Patient ratings and comments

The patient ratings and comments on this page are obtained from an external Press Ganey® outpatient survey provided to all eligible CTCA patients within one to two weeks of their treatment occurrence. Raw data from the answers to the survey questions about our physicians are calculated by Press Ganey into a one- to five-star rating. In the spirit of transparency, all patient comments are posted as written by the patient, whether they are positive or negative. We only exclude comments if they are deemed to be slanderous or libelous, contain profanity or vulgar language, or do not relate to the patient’s experience with the doctor involved. As a result, the comments are the views and opinions of the patients surveyed and are not endorsed by, and may not necessarily reflect the opinion of, CTCA.

Patient rating

5 / 5
11/17/2018
I love Dr. Lynch! She had to deliver the tough news that I have MBC, but she [...] have done so much to make my quality of life better! My husband and I pray for them daily.

Patient rating

5 / 5
11/1/2018
I would & have recommended *Dr. Lynch to several people. [...]

Patient rating

5 / 5
10/27/2018
*Dr. Lynch is fantastic - knowledgeable, caring, professional - yet warm.

Patient rating

5 / 5
10/24/2018
God works through Dr Cynthia Lynch. She is kind, personable, empathetic, patient, and she listens 100%

Patient rating

5 / 5
9/26/2018
Dr Lynch and her staff are the greatest [...] She always spends as much time as I need answering my concerns.

Patient rating

5 / 5
9/26/2018
Dr Lynch and team are the best

Patient rating

5 / 5
9/19/2018
Love Dr. Lynch

Patient rating

5 / 5
9/18/2018
She is very knowledgeable and great with questions. I feel very well cared for by Dr. Lynch.

Patient rating

5 / 5
9/7/2018
I like that she is cautious & always listens to my concerns.

Patient rating

4.4 / 5
9/2/2018
Again, it was only a consult so far. She was friendly and thorough.

About our ratings Load More Comments

Press Ganey Data Integrity Certified

About our star ratings

The patient star ratings are an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

Cancer Treatment Centers of America® (CTCA) measures patient satisfaction as part of our effort toward continuous improvement in all aspects of the patient experience. We partner with Press Ganey®, a third-party-validated organization with over 30 years of experience supporting over 26,000 health care organizations, to survey our patients about their recent experiences at CTCA®.

Why is this information important?

CTCA is committed to transparency. Not only do the surveys allow us to continuously improve our services, but we hope these ratings will help you feel confident in your decision to seek care at CTCA.

How are the star scores calculated?

All eligible CTCA patients receive a survey from Press Ganey within one to two weeks after their treatment occurrence. In addition to being asked about their overall experience at CTCA, patients are asked to score the level of confidence they have in their provider, as well as the likelihood they will recommend the physician to others. Raw data from the answers to the survey questions about our physicians are calculated by Press Ganey into a one- to five-star rating, with one star being the lowest possible rating and five stars being the highest.

Are all comments included?

In the spirit of transparency, all patient comments are posted as written by the patient, whether they are positive or negative. Patients’ names and other identifying information are removed from the comments for confidentiality and patient privacy. We only exclude comments if they are deemed to be slanderous or libelous, contain profanity or vulgar language, do not relate to the patient’s experience with the doctor involved, or are statements that cannot be verified as factual. As a result, the comments are the views and opinions of the patients surveyed and are not endorsed by, and may not necessarily reflect the opinion of, CTCA. All ratings are included even if a comment is excluded.

Why don’t all physicians have ratings and comments?

Following industry best practice, star ratings and comments are only published for physicians with a minimum of 30 completed patient surveys. This helps us ensure that the sample size is large enough to give you an accurate representation of the physician's care.

Star ratings and comments are not available for all physicians or specialties. The validated Press Ganey survey captures patient experience feedback with the primary oncology services of chemotherapy and radiation therapy, which include only medical, radiation and in-office gynecologic oncology services. Gynecologic surgeries are not evaluated at this time because a different survey tool would be required.

Can anyone provide ratings and responses for a physician?

No. Only patients who are under the care of the physician can provide a response through the Press Ganey survey. Eligible patients receive the survey either by mail or email after their treatment occurrence. Survey responses are completely voluntary.

How do you protect patient information for those who have responded to the survey?

Patient privacy is of the utmost importance to us. If a review comment includes any information that could identify a patient (e.g., name, etc.), it is removed from the comment prior to publishing on the physician’s bio page. All patient information that has been removed from a comment is designated with an ellipsis, or “[…]”.

How often are the scores updated?

Press Ganey surveys are sent out all year long. All patient ratings and reviews are regularly updated and published within a month of receiving the responses. Ratings and reviews remain on a physician’s bio page for one year after being published. After that time period, the ratings and reviews older than a year are removed to ensure the most current information is available.

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