The Department of Pharmacy Services, which includes the hospital and retail pharmacies, takes care of all medication needs on-site at Cancer Treatment Centers of America® (CTCA).
With the electronic health records (EHR) system, our pharmacy processes are completely paperless. This helps to ensure timeliness and accuracy in medication delivery. Working from one comprehensive medical record for each patient also helps to improve safety. Medication orders are reviewed, prepared and delivered in a safe, accurate and timely manner. You, your family members and caregivers can also drop off prescriptions for medications or supplements to be processed at our on-site retail pharmacy.
Our retail pharmacy offers prescription medications and supplements based on the recommendations of your oncologist, surgeon, naturopathic clinician or other medical practitioner. Service is prompt and courteous, and our retail pharmacy team works diligently to ensure that financial benefits are maximized through co-pay assistance programs for patients who are eligible. In addition to prescription services, our retail pharmacy offers a variety of gifts, over-the-counter medications and convenience items.
The retail pharmacists have developed guidelines for reviewing and dispensing all prescription and supplement products. We look for drug-drug interactions and drug-herb interactions and make sure that every supplement prescribed is safe and won’t interfere with a patient’s treatment regimen. Naturopathic clinicians help develop guidelines for safe management of herbal and natural products. Patients and guests may stop by the retail pharmacy if they have medication-related questions.
The hospital pharmacy, which is located adjacent to the Infusion Center, prepares chemotherapeutic drugs and other intravenous medications. The word “chemotherapy” is a broad term that includes a variety of medicines that specifically target cancer, such as immunotherapies and medications to reduce side effects. Chemotherapy treatment is prepared based on individualized dose requirements for each patient. Prior to preparing your chemotherapy, our pharmacists will review your lab results to make sure you can tolerate the prescribed medication and dose, and that it's an appropriate drug or combination of drugs for the cancer we are targeting. Using this information, our pharmacists will work with your oncologists to determine a chemotherapy schedule and delivery method. They also will check for any drug interactions and recommend additional medications to help prevent or reduce drug-related side effects.
The Hospital Pharmacy team is devoted to patient safety. Each medication goes through careful clinical review, including an extensive verification process to evaluate patient-specific information, such as lab results, treatment history and other clinical issues such as kidney or liver impairment, that may require dose modifications to ensure each patient receives an appropriate treatment regimen.
Throughout your care, you will likely have questions about your medications and anti-cancer drugs you are receiving. The pharmacy team will interact regularly with your physicians and other practitioners to ensure your treatment regimen is going to plan. Pharmacists will be available to help answer your questions and educate you on the safe use of medications. We value communication with our patients and other health care practitioners because this ensures that your overall care is provided in a coordinated and effective way.