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Cancer Treatment Centers of America

Patricia Rich, MD

Medical Oncology Director, CTCA Lung Cancer Institute; Vice Chief of Staff

CTCA Atlanta

"My patients and I are in a partnership. It's teamwork. We work together to find the treatments that are right for them."

- Patricia Rich, MD

Patient Rating

4.9 / 5
135 Ratings

About Our Ratings

Medical degree

  • University of Miami

Internship / Residency

  • Internal Medicine – University of Miami/Jackson Memorial Hospital

Certification(s)

  • Internal Medicine - American Board of Internal Medicine
  • Medical Oncology - American Board of Internal Medicine

Fellowship(s)

  • Hematology-Oncology - University of South Florida, H. Lee Moffitt Cancer Center & Research Institute, Tampa

Practicing since:

Dr. Patricia Rich defines compassion in every sense of the word. She welcomes her patients at Cancer Treatment Centers of America® (CTCA), Atlanta, with smiles and hugs. She cares for them as if they were members of her own family.

Dr. Rich, a Medical Oncologist and Medical Oncology Director of the CTCA® Lung Cancer Institute, takes time to sit with her patients and learn about what they are experiencing. She listens to their concerns, answers their questions and encourages them to never lose sight of hope.

Education is a major component of the personalized care that Dr. Rich provides to her patients. She explains their diagnosis and treatment options in detail and at a level they can understand.

“I believe that if patients learn about the cancer they are fighting, their treatment options and anything their treatment involves, including side effects, they will have more hope and be better equipped to deal with the disease,” says Dr. Rich who also serves as the hospital's Vice Chief of Staff.

Dr. Rich also empowers her patients and their families, involving them in the decision-making process when selecting treatments.

She is board certified in internal medicine, with a subspecialty in medical oncology. Dr. Rich earned a medical degree from the University of Miami, where she received several awards, including Outstanding Medical Student of the Year 2000 for Excellence in Internal Medicine. She received a bachelor’s degree from the University of South Florida, where she graduated cum laude.

Dr. Rich completed a fellowship in hematology-oncology at the University of South Florida, H. Lee Moffitt Cancer Center & Research Institute in Tampa and a residency in internal medicine at University of Miami/Jackson Memorial Hospital. In 2005, she received the Foundation Merit Award from the American Society of Clinical Oncology.

Dr. Rich has published on the subject of metastatic renal cancer in the prestigious Journal of the National Comprehensive Cancer Network. In addition, she has conducted research on a number of types of cancer, including malignant melanoma, advanced renal cell carcinoma, and basal cell and squamous cell carcinomas. She has also researched immunotherapy extensively.

In June 2014, Dr. Rich joined the Georgia Leadership Board of the American Lung Association. The following year, she was selected as member of the American Lung Association’s Lung Cancer Expert Medical Advisory Panel. The panel provides the American Lung Association with strategic advice on critical lung cancer science and lung cancer-related issues.

Before pursuing her medical degree, Dr. Rich studied to be a dancer at the National School of Dance in Argentina, where she was born and raised. She was inspired by her mother, who was a renowned dancer. But looking back, she says doesn’t regret her decision to put away her leotards and dancing shoes in exchange for a stethoscope and lab coat.

“I always knew I wanted to be a doctor. Caring for people has always been my true calling,” says Dr. Rich, who speaks English and Spanish fluently.

Patient ratings and comments

The patient ratings and comments on this page are obtained from an external Press Ganey® outpatient survey provided to all eligible CTCA patients within one to two weeks of their treatment occurrence. Raw data from the answers to the survey questions about our physicians are calculated by Press Ganey into a one- to five-star rating. In the spirit of transparency, all patient comments are posted as written by the patient, whether they are positive or negative. We only exclude comments if they are deemed to be slanderous or libelous, contain profanity or vulgar language, or do not relate to the patient’s experience with the doctor involved. As a result, the comments are the views and opinions of the patients surveyed and are not endorsed by, and may not necessarily reflect the opinion of, CTCA.

Patient rating

5 / 5
11/14/2018
Most amazing Oncologist and staff

Patient rating

5 / 5
11/12/2018
Dr. Patricia Rich is Awesome her knowledge and compassion are outstanding.

Patient rating

5 / 5
11/4/2018
I think Dr. Rich is wonderful! I feel that she genuinely cares about her patients. That's what she has shown towards me!

Patient rating

5 / 5
11/4/2018
wonderful

Patient rating

5 / 5
10/28/2018
Dr. Patricia Rich is the best Would recommended her to anyone.

Patient rating

5 / 5
10/26/2018
Dr, Patricia Rich is amazing. She explains everything to you concerning your health

Patient rating

5 / 5
10/22/2018
Dr Rich is our favorite Dr at CTCA she is so compassionate

Patient rating

5 / 5
10/17/2018
Doctor Rich is the very best! We are blessed to have her as our Oncologist. She has made us feel so safe being under her care.

Patient rating

5 / 5
10/16/2018
Dr Rich is great she really cares

Patient rating

5 / 5
10/16/2018
Love the care we get from Dr Rich

About our ratings Load More Comments

Press Ganey Data Integrity Certified

About our star ratings

The patient star ratings are an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

Cancer Treatment Centers of America® (CTCA) measures patient satisfaction as part of our effort toward continuous improvement in all aspects of the patient experience. We partner with Press Ganey®, a third-party-validated organization with over 30 years of experience supporting over 26,000 health care organizations, to survey our patients about their recent experiences at CTCA®.

Why is this information important?

CTCA is committed to transparency. Not only do the surveys allow us to continuously improve our services, but we hope these ratings will help you feel confident in your decision to seek care at CTCA.

How are the star scores calculated?

All eligible CTCA patients receive a survey from Press Ganey within one to two weeks after their treatment occurrence. In addition to being asked about their overall experience at CTCA, patients are asked to score the level of confidence they have in their provider, as well as the likelihood they will recommend the physician to others. Raw data from the answers to the survey questions about our physicians are calculated by Press Ganey into a one- to five-star rating, with one star being the lowest possible rating and five stars being the highest.

Are all comments included?

In the spirit of transparency, all patient comments are posted as written by the patient, whether they are positive or negative. Patients’ names and other identifying information are removed from the comments for confidentiality and patient privacy. We only exclude comments if they are deemed to be slanderous or libelous, contain profanity or vulgar language, do not relate to the patient’s experience with the doctor involved, or are statements that cannot be verified as factual. As a result, the comments are the views and opinions of the patients surveyed and are not endorsed by, and may not necessarily reflect the opinion of, CTCA. All ratings are included even if a comment is excluded.

Why don’t all physicians have ratings and comments?

Following industry best practice, star ratings and comments are only published for physicians with a minimum of 30 completed patient surveys. This helps us ensure that the sample size is large enough to give you an accurate representation of the physician's care.

Star ratings and comments are not available for all physicians or specialties. The validated Press Ganey survey captures patient experience feedback with the primary oncology services of chemotherapy and radiation therapy, which include only medical, radiation and in-office gynecologic oncology services. Gynecologic surgeries are not evaluated at this time because a different survey tool would be required.

Can anyone provide ratings and responses for a physician?

No. Only patients who are under the care of the physician can provide a response through the Press Ganey survey. Eligible patients receive the survey either by mail or email after their treatment occurrence. Survey responses are completely voluntary.

How do you protect patient information for those who have responded to the survey?

Patient privacy is of the utmost importance to us. If a review comment includes any information that could identify a patient (e.g., name, etc.), it is removed from the comment prior to publishing on the physician’s bio page. All patient information that has been removed from a comment is designated with an ellipsis, or “[…]”.

How often are the scores updated?

Press Ganey surveys are sent out all year long. All patient ratings and reviews are regularly updated and published within a month of receiving the responses. Ratings and reviews remain on a physician’s bio page for one year after being published. After that time period, the ratings and reviews older than a year are removed to ensure the most current information is available.

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