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Cancer Treatment Centers of America

CTCA at Southwestern non-discrimination notice

SOUTHWESTERN REGIONAL MEDICAL CENTER, INC. (“Facility”) and CANCER TREATMENT CENTERS OF AMERICA PROFESSIONAL CORPORATION OF OKLAHOMA, INC., (“PC”) (collectively “CTCA”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, religion, gender identity, sexual orientation, age, disability or sex. CTCA does not exclude people or treat them differently because of race, color, national origin, religion, gender identity, sexual orientation, age, disability or sex.

CTCA:

  • Provides free auxiliary aids and services to people with disabilities to communicate effectively with us, such as:
    • qualified sign language interpreters, video remote interpreting or other aids for hearing impaired individuals
    • written information in multiple formats including large print, audio, accessible electronic formats, or other formats for visually impaired individuals
  • Provides free language services to people whose primary language is not English, such as:
    • qualified interpreters or a language line
    • information written in other languages

If you need these services, contact CTCA’s Civil Rights Coordinator at (918)286-5000.

If you believe that CTCA has failed to provide these services or discriminated in another way on the basis of race, color, national origin, religion, gender identity, sexual orientation, age, disability or sex, you can file a grievance with:

Civil Rights Coordinator
Southwestern Regional Medical Center, Inc.
10109 E. 79th Street 
Tulsa, OK 74133
Telephone Number: (918)286-5000
Email: Susan.schlesinger@ctca-hope.com or Susan.Magill@ctca-hope.com

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, CTCA’s Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Spanish: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (918)286-5000.

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (918)286-5000.

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 (918)286-5000.

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (918)286-5000. 번으로 전화해 주십시오.

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: (918)286-5000

Arabic: ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 918-286-0005.

Burmese: သတိျပဳရန္ - အကယ္၍ သင္သည္ ျမန္မာစကား ကို ေျပာပါက၊ ဘာသာစကား အကူအညီ၊ အခမဲ့၊ သင့္အတြက္ စီစဥ္ေဆာင္ရြက္ေပးပါမည္။ ဖုန္းနံပါတ္ (918)286-5000သုိ႔ ေခၚဆိုပါ။

Hmong: LUS CEEV:  Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj.    Hu rau (918)286-5000

Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (918)286-5000

French: ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le (918)286-5000.

Laotian: ໂປດ​ຊາບ: ຖ້າ​ວ່າ ທ່ານ​ເວົ້າ​ພາ​ສາ ລາວ, ການ​ບໍ​ລິ​ການ​ຊ່ວຍ​ເຫຼືອ​ດ້ານ​ພາ​ສາ, ໂດຍບໍ່​ເສັຽ​ຄ່າ, ແມ່ນມີ​ພ້ອມໃຫ້​ທ່ານ. ໂທ​ຣ (918)286-5000).

Thai:  เรียน:  ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี  โทร (918)286-5000

Urdu: خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں (918)286-5000.

Cherokee:  Hagsesda: iyuhno hyiwoniha [tsalagi gawonihisdi]. Call (918)286-5000

Persian (Farsi):توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با (918)286-5000تماس بگیرید.


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