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Cancer Treatment Centers of America


patient education

Cancer Treatment Centers of America® (CTCA), Chicago is a Magnet® Recognized hospital, one of 9 percent of hospitals in the nation that have earned that designation.  

Nurses at CTCA® are skilled and patient-focused, empowered to achieve excellence in an atmosphere that embraces the Mother Standard® of care, the patient-focused principle upon which CTCA was founded.

Our nurses collaborate in an environment that supports teamwork, engagement, work-life balance and professional development, reflecting our hospital's commitment to ensuring our nurses provide patient-centered care to everyone we treat. We strive to embody CTCA values with energy, integrity and positivity, exhibiting respect for patients, fellow nurses and team members.

What does it mean to be a Magnet Recognized hospital?

The Magnet Recognition Program® is administered by the American Nurses Credentialing Center (ANCC), the largest and most prominent nurses credentialing organization in the world. It recognizes health care organizations that provide the best in nursing care and professionalism in nursing practice. The Magnet Recognition Program serves as the gold standard for nursing excellence and provides consumers with the benchmark for measuring quality of care.

These standards must be demonstrated in an extensive written document submitted to the ANCC. A site visit takes place after the documents are reviewed, to allow appraisers to verify, clarify and amplify the document through extensive onsite interviews and unit tours. The designation is granted for four years, during which time the ANCC monitors Magnet facilities to measure whether they are maintaining high standards of care.

Research shows there are clear benefits to hospitals that achieve Magnet status, and to the communities they serve.

Being a Magnet Recognized hospital:

  • Increases consumer confidence
  • Helps attract and retain top talent
  • Advances nursing standards and practices
  • Fosters a collaborative culture

DAISY Award for Extraordinary Nurses

Each quarter, a nurse is selected to receive the DAISY Award by an awards committee, composed of our Chicago-area hospital nursing leadership and peers. At a presentation in front of the nurse’s colleagues, physicians, patients and visitors, the honoree receives a certificate commending her or him for being an "Extraordinary Nurse," as well as a sculpture, called A Healer’s Touch, hand-carved by artists of the Shona Tribe in Africa.

Recent DAISY Award recipient

MRMC-DAISY-AwardCynthia Ingram, BS, RN, HN-BC, COHN-S, joined CTCA Chicago in 2004 as a registered nurse case manager. Now, Ingram serves as the animal therapy coordinator for the Animal-Assisted Therapy Program in the Mind-Body Medicine Department. This program includes visits from Tori, an Australian Labradoodle and therapy dog. Ingram is Tori’s trainer, handler and Pet Partner. Cindy and Tori were nominated for a Daisy Award from a fellow nurse for the positive difference they make for patients and team members every day. Here is the nomination letter that was the catalyst for Cindy and Tori being given the Daisy Award.:

Several years ago, Cindy and Tori met a patient and her son. Her son has autism and high anxiety, and Mom asked Cindy to work with him while she was receiving her chemotherapy infusion. Cindy and Tori hung out with the boy, and Cindy taught him HeartMath breathing and gave him a HeartMath bookmark and some pictures of Tori. The breathing helped the boy, and he fell in love with Tori. Each time the patient came back for treatment, she’d look up Cindy and Tori and talk about her son and her treatment.

During a follow up visit, the patient was here with her son on a day that we happened to be celebrating Tori's birthday party. The patient and her son went shopping for the perfect gift for Tori, wrapped it and included a beautiful card. The boy signed it “from your friend” and drew a big puppy paw print on it. They requested a private session with Cindy and Tori before the party, during which the boy thanked Cindy for helping him with his breathing. He gave Tori her present and let her open it, and he was delighted watching and playing with Tori. Even though it is very hard for the boy to be around people due to his autism, he came to Tori’s party while his mom had her appointments. He interacted with Tori and tolerated the crowd well—he looked so happy playing with Tori. When mom joined them at the party and saw how relaxed and happy her son was, she expressed her gratitude to Cindy. The boy even hugged Cindy twice as he thanked her, which was quite remarkable given that he doesn’t hug people.

Learn more about our nurses at CTCA Chicago

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