Jennifer Smith

business woman
About Jennifer

Vice President of Oncology Patient Services

Jennifer Smith, MBA, is the Vice President of Oncology Patient Services for Cancer Treatment Centers of America® (CTCA), Chicago. In her role, Ms. Smith provides leadership for clinical services, including outpatient oncology patient services, supportive care services and genomic medicine.

Since joining CTCA® in 2006, Ms. Smith has played a critical role in designing and launching enterprise-wide Lean Six Sigma programs and initiatives, such as CTCA Green Belt Training and multi-hospital process improvement (Kaizen) events, resulting in tremendous improvements in patient safety and satisfaction. Her expertise includes an accomplished track record of operational management, business development and continuous improvement.

Ms. Smith holds a Bachelor of Science degree from Northwestern University, and a Master of Business Administration degree from the Carey Business School at Johns Hopkins University. She holds a Master Black Belt in Lean Six Sigma.