Cancer Treatment Centers of America

We make getting here easy

From the moment you contact us, we do all we can to ensure your treatment is as convenient and stress-free as possible. Our experienced team takes care of every detail of your visit, from gathering your medical records to scheduling your appointments to booking your travel and lodging*.

Once here, our staff is available to continue assisting with your travel coordination* and other needs throughout your treatment.

* If you are a beneficiary of a government health insurance program, such as Medicare, CTCA is not permitted to provide travel, lodging or transportation benefits.

Prior to your visit, we will:

  • Verify your insurance benefits
  • Schedule your initial appointment
  • Help coordinate your travel and lodging arrangements
  • Make every effort to obtain your medical records

We will:

  • Schedule your air or train travel
  • Cover the cost of your flight or train ride*
  • Help you with your transportation arrangements to and from the gateway airport, train depot or bus station
  • Strive to make your travel as smooth and comfortable as possible
  • Reimburse mileage at $.16 a mile, with a 2,500-mile cap per month, for patients who travel from beyond a 50-mile radius*
*If you are a beneficiary of a government health insurance program, such as Medicare, CTCA is not permitted to provide travel, lodging or transportation benefits.

We will:

  • Greet you when you arrive
  • Retrieve and carry your luggage
  • Arrange your travel back and forth from our hospital and lodging sites

We provide you with:

  • A dedicated team of cancer experts
  • Integrated treatment personalized to you
  • Delicious, healthy and affordable meals
  • Onsite or nearby lodging for a discounted rate
  • Many amenities and services

Transportation

From the minute you arrive at one of our hospitals, our friendly and dependable transportation team is available to assist with your travel arrangements to our hospitals and around town during your stay, helping you with any of the following:

Air, rail or bus travel

If you are flying or traveling by train or bus to one of our hospitals, we are available to:

  • Schedule your air, train or bus travel
  • Cover the cost of your flight, train or bus ride (due to the limitations of federal law, this benefit is not available to Medicare patients or other patients whose health care is paid for by government insurance)
  • Help make your ground transportation arrangements to and from the gateway airport, train station or bus depot
  • Help make your travel as smooth and comfortable as possible

Shuttle service around town

Our shuttle route and schedule will be posted in the lobby of the hospital.