If you are visiting CTCA at Western Regional Medical Center (Western) from outside of Phoenix, we can help arrange your lodging during treatment. Since most of our patients (about 70 percent) travel to our hospital from out of town, we have a team in place to help with these details.
Our outpatient accommodations team aims to make your visit as convenient, comfortable and affordable as possible. Our team can be found at the Concierge desk as well as the Outpatient Accommodations office, Monday through Friday from 8 a.m. to 5 p.m. The office offers additional hours Sunday through Thursday evening. Our team is also on call 24 hours a day, seven days a week.
Our outpatient accommodations team also strives to continually improve your hospital experience by offering unique amenities, such as an outpatient pharmacy, library and salon, as well as a variety of stress-reducing programs. Our team also promotes social activity outside of the hospital in the form of organized group outings. Guest activity calendars can be found at the concierge desk in the lobby and the Outpatient Accommodations desk on the second floor.
“We are here to meet the needs of each and every patient," explains Merrilee Zavaski, Director of Outpatient Accommodations. "We are all just one big family here. Our department offers a variety of programs to keep our guests entertained and satisfied during their stay with us.”
Western offers onsite accommodations for outpatients and their caregivers at a reasonable rate. Each room comes equipped with a compact refrigerator and freezer, a CD/radio alarm clock with soothing nature sounds and a flat-screen television.
From the television, you can access free movies, music, relaxation videos and patient education videos. Most rooms also boast views of the Estrella or White Tank Mountains. Down the hall is a laundry room and game closet stocked with puzzles, board games and card decks.
After settling in at Western, you will find a card in your room inviting you to our weekly focus group. This meeting is a great place to connect with other cancer patients and caregivers.
Getting around town
Our outpatient accommodations team also works with our transportation team, which can take you to and from your lodging site and the hospital, as well as on scheduled trips to area malls, restaurants and other local spots.