Cancer Treatment Centers of America

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Pharmacy

pharmacy

Our department

The Department of Pharmacy Services, which includes the hospital and retail pharmacies, takes care of all medication needs on-site at Cancer Treatment Centers of America® (CTCA).

With the electronic health records (EHR) system, our pharmacy processes are completely paperless. This helps to ensure timeliness and accuracy in medication delivery. Working from one comprehensive medical record for each patient also helps to improve safety. Medications orders are reviewed, prepared and delivered in a safe, accurate and timely manner.  You, your family members and caregivers can also drop off prescriptions for medications or supplements to be processed at our on-site retail pharmacy.

Retail pharmacy

Our retail pharmacy offers prescription medications and supplements, based on the recommendations of your oncologist, naturopathic clinician and/or pain management clinician. Service is prompt and courteous, and our retail pharmacy team works diligently to ensure that financial benefits are maximized through co-pay assistance programs and/or foundational assistance programs for patients who are eligible. In addition to prescription services, our retail pharmacy offers a variety of gifts, over-the-counter medications and convenience items.

The retail pharmacists have developed guidelines for reviewing and dispensing all prescription and supplement products. We look for drug-drug interactions and drug-herb interactions and make sure that every supplement prescribed is safe and won’t interfere with a patient’s treatment regimen. Naturopathic clinicians help develop guidelines for safe management of herbal and natural products. Patients and guests may stop by the retail pharmacy if they have  medication-related questions.

Hospital pharmacy

The hospital pharmacy, which is located adjacent to the Infusion Center, prepares chemotherapeutic drugs and other intravenous medications. The word “chemotherapy” is a broad term that includes a variety of medicines that specifically target cancer, and may also include medicines to minimize side effects such as nausea. Chemotherapy treatment is prepared based on individualized dose requirements for each patient. Prior to preparing your chemotherapy, our pharmacists will review your lab results to make sure you can tolerate the prescribed medication and dose and that it's an appropriate drug or combination for the cancer we are targeting.

Using this information, our pharmacists will work with your oncologists to determine the best chemotherapy schedule and delivery method. They also check for any drug interactions and recommend additional medications to help to prevent or reduce chemotherapy- and medication-related side effects.

The team at the Hospital Pharmacy is devoted to patient safety. Each medication goes through stringent safety tests before it reaches the patient. Safety regulations consist of an extensive verification process, which requires two pharmacists to evaluate patient-specific information, such as lab results, past treatment and other clinical issues such as kidney or liver impairment that may require dose modification to ensure you receive the dose that is appropriate for you.

Team communication

Throughout your care, you will likely have questions about your medications and any anti-cancer drugs you are receiving. The pharmacy team will interact regularly with your physicians and other practitioners to ensure you receive safe and effective treatment.  Pharmacists will be available to help answer your questions and educate you on the safe use of medications. We value communication with our patients and other health care practitioners, because this ensures that your overall care is provided in a coordinated and effective way, and ultimately promotes better outcomes for you, our patient.

Safety first

The Pharmacy team at Southwestern is focused on patient safety. Each medication is ordered, reviewed and prepared, with several safety checks throughout the process. In addition to our talented pharmacists and technicians, we have invested in the latest technologies to ensure medications are delivered to you in the safest manner possible.

Hours

The Retail Pharmacy is open 9 a.m. to 6 p.m., Monday through Friday, and 9 a.m. to 5 p.m. on the weekends.

The hospital pharmacy provides services around the clock.

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