Cancer Treatment Centers of America

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Pharmacy

pharmacy

Our department

Our Department of Pharmacy Services handles all prescription and supplement needs on-site at Cancer Treatment Centers of America (CTCA).

With the electronic health records (EHR) system, our pharmacy processes are completely paperless. This helps to ensure accuracy and control in medication delivery. Working from one comprehensive medical record for each patient also helps to improve safety. The prescriptions are usually delivered to you within 10 to 45 minutes. You and your family members/caregivers can also drop off and pick up supplements right on the premises.

There are two pharmacies at our hospital:

Retail pharmacy

Our retail pharmacy offers prescription medications and supplements, based on the recommendations of your oncologist, naturopathic clinician and/or pain management clinician.

The retail pharmacy staff, along with our naturopathic clinicians, have developed guidelines for reviewing and dispensing all prescription and supplement products. We look for drug-drug interactions and drug-herb interactions and make sure that every supplement prescribed is safe and won’t interfere with a patient’s treatment regimen.

Hospital pharmacy

A separate pharmacy near/in the hospital's Infusion Center mixes chemotherapeutic drugs and other intravenous medications. At the Hospital Pharmacy, chemotherapy treatment is prepared based on individualized dose requirements for each patient. Prior to mixing your chemotherapy, our pharmacists will review your lab results to make sure you can tolerate the prescribed dose and that it's the most appropriate drug for your particular health state.

Using this information, our pharmacists will work with your oncologists to determine the best chemotherapy schedule and delivery method. They also check for any drug interactions and recommend additional medications to help to prevent or reduce chemotherapy- and medication-related side effects.

The team at the Hospital Pharmacy is devoted to patient safety. Each medication goes through stringent safety tests before it reaches the patient. Safety regulations consist of an extensive double-check chemotherapy order verification process, which requires two pharmacists to evaluate patient-specific information, such as lab results, past treatment and organ dysfunction, in order to evaluate prescribed dosages.

Team communication

Throughout your care, you will likely have questions about your medications and any anticancer drugs you are receiving, such as chemotherapy. The pharmacy team will interact regularly with your doctor, and with you and your family members to help answer your questions and educate you on the safe use of medications.

The pharmacy team at Southeastern

Nancy Harris, Retail Pharmacy Manager at CTCA at Southeastern Regional Medical Center (Southeastern), works closely with your physicians, dietitians, naturopathic clinicians and care managers to ensure that your prescription needs are fulfilled.

With over 15 years of pharmacy experience, Harris enjoys having the opportunity to interact with patients on a daily basis. Harris and her team are available to answer questions about your medications or insurance coverage. Most prescriptions are available immediately, with a 24-hour turnaround for specialized prescriptions that need to be ordered just for you.

In addition to your prescription needs, our Retail Pharmacy shelves are also stocked with about 200 different supplements, which are highly pure and potent and abide by rigorous quality standards, provided by Cancer Nutrition Centers of America (CNCA).

With over 16 years of experience in a pharmacy environment, Jason Rich serves as Director of the Hospital Pharmacy. Rich and his team are devoted to patient safety. Each ordered medication goes through extensive double checks before it reaches the patient, and verified against many parameters such as lab results, patient status, past treatment, diagnosis and more.

""The safety checks in a hospital environment are important since the patient is often already in a weakened or compromised state," says Rich. "At CTCA, we take that one step further by regularly using medications with a low therapeutic index. We have several checks in place to assure both proper medication and dose."

Retail pharmacy hours

The Retail Pharmacy is open 9 a.m. to 7 p.m. Monday through Friday.

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