About two-thirds of our patients come from out of state. One reason is because we make it easy to get here
If you decide to travel to CTCA at Southeastern Regional Medical Center (Southeastern) for treatment, our Transportation Department works closely with our travel schedulers to make your trip as comfortable and stress-free as possible.
Prior to your arrival at Southeastern, our representatives will coordinate all of the details for you, from your air travel to lodging arrangements to anything else you may need. Then, from the minute you arrive, the transportation team is at your service.
If you're traveling from out of town, we'll pick you up from the airport. During your stay, we'll take you to offsite medical appointments and special outings.
Our transportation team
Clayton Hicks, Director of Transportation & Travel Scheduling at Southeastern, has lived in Newnan, Georgia for 10 years, and has served on the City Council for the last six years.
“To me, the driver is the most important person in the hospital, because it is often the first face our patients see when arriving at CTCA,” says Hicks, who focuses on bringing in drivers who are calm, friendly and dedicated to the CTCA mission and promise. Every driver goes through a rigorous training process that includes a scavenger hunt to learn the area, as well as a ride in each CTCA vehicle to understand how to make our passengers feel at ease.
Should you need a wheelchair or any other special assistance, our vehicles are equipped to serve our patients’ needs and our drivers are trained to assist patients in getting in and out of any type of vehicle.
When you arrive
If you are coming to us by plane, a driver will greet you at the airport. He or she will check the status of your flight ahead of time and stay in close contact with you should any delays occur. Using state-of-the-art Hudson Software, Hicks is able to keep track of all of our patients and their flight information.
When your plane arrives, the driver will typically be waiting at the bottom of the elevator near baggage claim, holding a sign with your name on it. Your driver will then load your luggage for you and drive you to the hospital, which is about 30 minutes away. Our team can also pick you up at the train station.
For those who live locally and need transportation to the hospital, a driver can pick you up for your appointments and take you back home afterwards. Our home patient transportation service includes up to an estimated 30-mile radius of our hospital.
During your stay
If you are staying at one of the nearby hotels or outpatient accommodations, you do not have to worry about getting to and from the hospital. Our transportation team operates regular shuttles that go back and forth between our hotel partners and Southeastern. The shuttle service begins at approximately 7 a.m.
If you’d like to visit downtown Newnan or other nearby attractions, the transportation team collaborates with our Patient Relations and Guest Accommodations departments to take you and your caregivers to other local spots.
Our shuttle bus makes frequent trips to the nearby Ashley Park mall, stating at 9:30 a.m., for all of your shopping, dining and entertainment needs. There is also a Regal Cinema if you’d like to catch a movie between treatments.
On the weekends, the transportation team works with the Patient Activities Coordinator to schedule trips to destinations such as Zoo Atlanta, Downtown Newnan, the Georgia Aquarium and other exciting locations.
The Transportation Department is open from 7 a.m. to 7 p.m. Monday through Friday, Saturday from 10 a.m. to 7 p.m. and Sunday 7 a.m. to 9 p.m.