Roger C. Cary
Chief Operating Officer
Area of Expertise
- Lean Thinking
- Best Place to Work in Healthcare
- Patient Empowerment Medicine®
- CTCA’s Mission, Vision and Values
- CTCA’s Mother Standard® of Care
Quote
“We differentiate ourselves with our technology, our quality of service, our staffing, and the delivery time of our service so that a patient is willing to come from anywhere in the world to see us. For example, I just recruited a doctor with a stellar resume, but none of that made any difference. It’s a given he would be best in class, but what I wanted to know was, would I want him to take care of my mother? So, I had some of our patients interview him to make sure he had the right mentality. We treat every patient here as though they were a family member, and that makes all the difference.”
Bio
Mr. Cary is the Chief Operating Officer of CTCA and the former President and CEO of Midwestern Regional Medical Center in Zion, Illinois. For 10 years he led the hospital team to record-breaking years in financial results, patient growth and quality service delivery as measured by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Along with system-wide responsibilities Mr. Cary has been instrumental in CTCA's growth development and has overseen the construction and acquisition of CTCA's newest hospitals in Tulsa, OK and Philadelphia, PA.
