Anne Meisner
President and CEO, Midwestern Regional Medical Center
Area of Expertise
- Generalist
- CTCA’s Mother Standard® of Care (treating and caring for every patient and caregiver as though they were your own family member)
- Patient Empowerment MedicineSM (providing patients and caregivers with treatment options so they can chose treatment that is right for them)
- Lean Thinking (this is a process improvement program that eliminates waste and improves patient care and safety)
Quote
“CTCA is one of the only hospitals in the country, and the only one in the region, practicing a true model of integrative care. At CTCA, oncologists work closely with on-staff nutritionists, mind-body therapists, naturopathic doctors, physical therapists and spiritual support to treat the whole person and provide therapeutic outcomes while minimizing side effects. The CTCA team of practitioners meets three times weekly as a group on behalf of each patient to ensure that care is total, coordinated and compassionate. The open line of communication between each patient’s care providers means we can better determine progress and optimize results.”
Bio
Anne Meisner is President and Chief Executive Officer of Cancer Treatment Centers of America (CTCA) at Midwestern Regional Medical Center in Zion, Illinois. Ms. Meisner has been serving patients at CTCA for more than 15 years. Prior to her appointment as President and CEO, Ms. Meisner served as Senior Vice President of Patient Care Services, where, on behalf of patients, she produced a 30 percent increase in productivity in pharmacy, infusion, laboratory and imaging. Ms. Meisner has been dedicated to enhancing the patient experience with her embracement and redesign of innovative programs, such as Lean Thinking and the Midwestern Patient Loyalty Program.
As a Masters Prepared Registered Nurse, Ms. Meisner maintained a nursing department staff turnover rate of less than 2 percent. She has also led Midwestern Regional Medical Center through two consecutive Joint Commission surveys, resulting in commendation. She is a member of many professional organizations, including the American College of Healthcare Executives and the American Organization of Nurse Executives.
View a clip of Ms. Meisner
Time: 35 seconds
Anne Meisner explains why patient feedback allows for better care for patients and employee satisfaction. By implementing patient feedback, CTCA patients gain a sense of control that is extraordinary compared to other institutions, she explains.