BOCA RATON, Fla., November 3, 2016—Cancer Treatment Centers of America® (CTCA) is pleased to announce that its hospitals in or near Chicago, Ill.; Atlanta, Ga.; Phoenix, Ariz.; and Tulsa, Okla., have been named 2016 Guardian of Excellence Award® winners by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in patient experience.
CTCA® hospitals near Atlanta (Southeastern) and Chicago (Midwestern) received the award for inpatient services, while its hospitals near Phoenix (Western) and in Tulsa (Southwestern) were recognized for excellence in outpatient care. The Atlanta and Tulsa hospitals also received the Guardian of Excellence award in 2015.
The Press Ganey Guardian of Excellence Award is a nationally recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.
“We salute our team members for demonstrating the outstanding care and patient experience that our CTCA patients so strongly believe in and embrace,” said Anne Meisner, CEO of Southeastern and Chief of Hospital Operations for all CTCA locations. “We are incredibly proud of the dedication and level of overall quality care that each of our Stakeholders provides to our patients and their families every day.”
According to Meisner, the award represents an important recognition from the industry’s leader in measuring, understanding and improving patient experience.
"We are proud to partner with CTCA,” said Patrick T. Ryan, CEO of Press Ganey. “This award is a testament to the organization’s leadership in delivering patient-centered care. By achieving and sustaining this level of excellence, CTCA continues to demonstrate its commitment to reducing patient suffering and advancing the overall quality of health care.”
About Press Ganey
Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. With over 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of January 1, 2016, Press Ganey served more than 26,000 health care facilities. For more information, visit www.pressganey.com.
About Cancer Treatment Centers of America®
Cancer Treatment Centers of America Global, Inc. (CTCA), headquartered in Boca Raton, Fla., is a national network of five hospitals that serves adult patients who are fighting cancer. CTCA® offers an integrative approach to care that combines advancements in genomic testing and precision cancer treatment, surgery, radiation, immunotherapy and chemotherapy, with evidence-informed supportive therapies designed to help patients physically and emotionally by enhancing their quality of life while managing side effects both during and after treatment. CTCA serves patients from around the world at its hospitals in Atlanta, Chicago, Philadelphia, Phoenix and Tulsa. Reflecting our patient-centered approach to cancer care, our patient satisfaction scores consistently rank among the highest in the country for cancer care providers, and CTCA is also rated one of the most admired hospital systems in the country in national consumer surveys. For more information, visit cancercenter.com, Facebook.com/cancercenter and Twitter.com/cancercenter.