Management Fellowship

Management Fellowship Program Goal

To equip and empower entrepreneurial, achievement-oriented recent college graduates with critical experiences, information, tools and insights that enable them to achieve performance excellence, maximize their potential, and make a long-term contribution to Cancer Treatment Centers of America^® (CTCA).

Program Overview

CTCA is committed to changing the face of health care for cancer patients and becoming the best place to work. To do so, CTCA has invested heavily in young talent by creating the Management Fellowship. This is a 2 year accelerated development program comprised of rotations at CTCA hospitals and sister entities across the nation and globe.

Mangement Fellows lead high-impact projects and groups that are core to the CTCA business functions. Rotations and projects are mutually designed by Fellows and leaders within the organization to provide exposure to all facets of the business, including, but not limited to: finance, talent development, marketing, new business development, strategy, IT, clinical affairs and hospital operations.

The Fellowship also offers the unique opportunity to gain experience in corporate governance and leadership by viewing the business from the executives’ eyes through participation in Executive Team meetings, Hospital Board of Trustees meetings, and Corporate Board of Directors meetings. The Fellowship also contains a strong executive mentoring component. In each of the Fellows’ rotations, the Assistant VP of Talent Strategy and Programs, members of the executive team and assignment-based sponsors who are key business leaders within the company support the Fellows' development.

Upon completion of the program, Fellows enter high-impact positions within our rapidly growing organization. When it comes to professional development programs available to recent graduates of undergraduate institutions, none can compare to the educational, experiential, and developmental intensity of the Management Fellowship at Cancer Treatment Centers of America^®.

If you want to join a visionary organization that values young top talent, then we are interested in you. Candidates should have an interest in healthcare, business, self-development, leadership, entrepreneurship, and have the ability to adapt to change in a fast-moving organization that is constantly pushing the limits of possibility.

The Fellowship is a full-time position with competitive salary and benefits.

Post-Fellowship Opportunities

Past Fellows have become:

• President & CEO
• Chief Operating Officer
• Vice President of Talent
• Director of Finance and Planning
• Director of Marketing
• Director of Clinical Operations
• Talent Manager
• Director of Reimbursement

Culture

When you join the Cancer Treatment Centers of America (CTCA) team, you're joining one of the most exciting, successful, and dynamic organizations fighting cancer today. Our mission is to empower patients and their families to WIN THE FIGHT AGAINST CANCER EVERY DAY. From administrative staff to nurses to physicians, every member works together to achieve this goal.

At CTCA we refer to our employees as stakeholders because every individual is empowered to make decisions and take actions in order to help our patients and our business. Stakeholders meet daily to refocus their attention toward the patient and to align their work with the core values of CTCA:

• Hopeful
• Compassionate
• Empowering
• Ethical
• Responsive
• Innovative
• Team Spirited
• Development

At CTCA, our commitment to our patients is rivaled only by our commitment to our stakeholders. Stakeholders are our most precious resource. We take every opportunity to develop their skills, keep them on the cutting edge, and provide them with opportunities to achieve both personal and professional goals.

If you are seeking an innovative, challenging environment that supports your development and makes a real difference in peoples' lives, we encourage you to explore the Management Fellowship at Cancer Treatment Centers of America.

Requirements

• Passion for our mission, vision, and values
• Proven leadership experience
• Strong quantitative and analytic skills
• Exceptional communication skills
• Strong interpersonal skills with the ability to create and maintain positive relationships
• Strong personal accountability
• Intellectual curiosity
• Creative ingenuity and entrepreneurial tendencies
• Personal drive with the ability to work effectively in teams
• Willingness to travel to and work in all of our facilities

Development

CTCA invests in the education of the Management Fellows in many ways including: mentorships with top executives, personal development and career planning discussions with the AVP of Talent, Lean Six Sigma greenbelt training (with the option of Blackbelt training), as well as programs online and in person through our corporate university called the Center for Learning.

An integral part of the fellowship includes exposure to executive leadership at corporate and hospital board of trustees and directors meetings. Here, fellows gain a greater understanding of the business from an executive's perspective, learn how to lead an organization from day-to-day operations to long-term strategies, learn how decisions are made, gain exposure to different leadership styles, and make relationships that prove integral to work at both CTCA and in the national health care community.

Fellows Information

1. Jacky, Babson College 2010, B.S. Business Administration, Economics and Marketing
2. Jude, Dartmouth College 2010, B.A. Psychology and Neuroscience
3. Molly, Dartmouth College 2010, B.A. History
4. Sierra, Notre Dame University 2010, B.S. Science Pre-Professional; Science, Technology and Values
5. Tim, DePauw University 2010, B.A. Economics
6. Amy, College of the Holy Cross 2011, B.A. English
7. Catie, Dartmouth College 2011, B.A. Geography
8. Huda, Northwestern University 2011, B.A. Psychology
9. Jonathan, Wabash College 2010, B.A. Religion
10. Josh, Wabash College 2011, B.A. Rhetoric

Rotation Examples

Tim Nicholson

Pharmacy, Corporate Operations Center
With the help of Pharmacy stakeholders at each of our hospitals, I conducted a deep analysis of six key pharmacy processes. In “walking the process” at each site, I identified opportunities to improve efficiency, quality and patient safety. This information empowered the Directors of Pharmacy to collaborate on a unified vision for the future of the department. This vision will determine what projects are prioritized, as well as provide a roadmap for the opening of our Pharmacy at CTCA of the Southeast. Key gains include a 50% improvement in efficiency of the mixing nutritional supplements, creation of a new line of Pharmacy services for patients, and a model organizational structure.

Molly Parker

Talent, Corporate Office
Alongside the Vice President of Talent (Human Resources), I worked with another Management Fellow to find best practices for talent management both within our organization and externally. I met with all of our top managers within the organization to understand what it takes to become a great manager and leader in our organization. I identified trends within the organization of both strengths and opportunities for growth; travelled to external companies and found best practices that would be helpful to CTCA; and, analyzed the results of over 50 internal interviews and numerous interviews with seven external companies. My final product was a white paper that included recommendations to improve talent management at CTCA. Through this project I was able to enhance interview skills, writing skills, analytical thinking, and management skills that will greatly help me as I continue my rotations and grow within the organization..

Jacky Mozzicato

New Business Development, Southeastern Regional Medical Center
With the New Business Development Team, I worked on the groundbreaking ceremony for our fifth regional medical center—Southeastern Regional Medical Center, Newnan, GA. I interacted with representatives across the organization, including the functions of Growth, Talent, New Business Development, and Patient Relations to coordinate the event. I utilized my project management training and tools throughout the planning and execution of the project; gained invaluable training and experience in coordinating a dynamic team, delegating work, and managing at different levels; and, helped support and manage an expansive budget. The event itself attracted over 450 RSVPs, including 160 patients and caregivers. I look forward to our grand opening in September of 2012!

Sierra Smith

CEO, Corporate Office
With Steve Bonner, President and CEO of CTCA, I created a CTCA National Board training book. CTCA is accountable to and receives strategic oversight from a National Board of Directors. New members of the Board need training to introduce them to the unique governance and operating structure of CTCA to enhance their ability to provide educated oversight. This book included the basic business model, governance structure, by-laws, and expectations of CTCA, as well as the board members’ roles and responsibilities. This project gave me a wonderful opportunity to expand my own knowledge about the company, enhance verbal and written communication skills, and work with several members of the CTCA executive team and CTCA national board.

Jude Chiy

Clinic, Western Regional Medical Center
At Western, I worked with the clinic to determine the root cause for the increase of “Hold Orders” within our Electronic Health Records (EHR). Hold Orders are a physician order for a future appointment, such as a checkup. A continued increase in Hold Orders results in a slowed system, employee dissatisfaction, and missed patient appointments. With the help of the team, I identified the root cause, created Standard Work Instructions and Policies & Procedures, and established a central process owner to manage Hold Orders. Through this project, I attained my Lean Six Sigma Greenbelt, increasing my knowledge of process and quality improvement.

Contact

For more information on the Management Fellowship or the recruitment process, please contact:

mgmntfellows@ctca-hope.com