Chief Operating Officer, CTCA, and Interim President and CEO, Southwestern Regional Medical Center
Area of Expertise
- CTCA’s Mother Standard® of Care
- Patient Empowerment MedicineSM
- Lean Thinking
- CTCA’s Mission, Vision and Values
Steve Mackin is Chief Operating Officer of Cancer Treatment Centers of America (CTCA), as well as Interim President and CEO of CTCA of Southwestern Regional Medical Center in Tulsa, Oklahoma.
With a deep understanding of the organization’s Mission, Vision and Values, Mr. Mackin has been with CTCA for more than 15 years. Prior to his appointment as President and CEO, Mr. Mackin has held various executive positions at Southwestern, including Chief Operating Officer, Vice President of Ancillary Services and Assistant Vice President of Oncology Patient Services.
Under Mr. Mackin’s leadership, the hospital has dramatically expanded its technology platform, implemented new services, increased its physician base and added 148 jobs in a four-year period to help better serve those who come first—our patients. In the past five years, the hospital has experienced record patient satisfaction with an average Net Promoter Score of 98. In 2011 and 2012, Southwestern was also recognized as one of the “Best Places to Work in Oklahoma” by OKC Biz magazine and was honored with the 2010 American College of Surgeons Commission on Cancer Outstanding Achievement Award.
Prior to coming to Southwestern, Mr. Mackin served in various roles at the other CTCA locations, including a position at the corporate office as a Management Fellow. Mr. Mackin earned a Master of Business Administration degree from the University of Tulsa in Tulsa, Oklahoma, and an undergraduate degree from Wabash College in Crawfordsville, Indiana.
Mr. Mackin serves on the board for the United Way Foundation, the Tulsa Community College Foundation and is a past board member for Junior Achievement. He has also volunteered his time as the Executive Chair for the Leukemia and Lymphoma Society’s Light the Night Walk as well as for Tulsa’s Future Committee with the Tulsa Metro Chamber. Mr. Mackin is a member of Leadership Tulsa Class 45 and the Young Presidents’ Organization.