Cancer Treatment Centers of America® (CTCA) is the home of integrative and compassionate cancer care. We never stop searching for and providing powerful and innovative therapies to heal the whole person, improve quality of life and restore hope.
To be recognized and trusted by people living with cancer as the premier center for healing and hope.
You and your healing are at the center of our hearts, minds and actions every day. We rally our team around you, delivering compassionate, integrative cancer care for your body, mind and spirit.
We offer clear information, powerful and thorough treatment options, all based on your needs. We honor your courage, respect your decisions, and offer to share your journey of healing and hope.
Our stakeholder bond
As Stakeholders, we trust and value each other as special members of the CTCA family.
We appreciate one another’s unique talents, optimism and energy. We are empowered to make a difference, and we are grateful for the dedication and devotion we share with our patients and one another, every day.
We are the heart of the Mother Standard®. We offer compassion, trust, healing and hope for those who need it most. We recognize our exceptional contributions, and strive to make CTCA the best place to work.
Together, we celebrate our commitment to make a real and lasting difference in the lives of one another, and the people we serve.
Our service standards
Our purpose is to provide the Mother Standard® of care to Patients, their Caregivers, Stakeholders and our Business Partners, with HOPE as our mantra:
I always HELP others in need.
I anticipate and exceed the expressed and unexpressed needs of others.
I stop what I am doing to assist those in need or find someone who can.
I answer questions with compassion and sincerity.
I take OWNERSHIP in all that I do.
I proactively identify opportunities for improvement.
I am committed to be the best in my area of expertise.
I do my best to provide the highest levels of safety and quality in my work and environment.
I follow up to ensure that issues are resolved.
I am PROFESSIONAL at all times.
I make a remarkable first impression, always greeting others warmly and with a smile.
I actively listen, communicate clearly and seek mutual understanding.
I make promises I can keep, and I keep the promises I make.
I maintain an impeccable appearance.
I am fully ENGAGED in my relationships and my work.
I put purpose before task.
I live the Stakeholder Bond every day and am a proud member of the CTCA team.
I genuinely care for others and respect their cultural differences.